Returns & Exchanges
Due to the perishable nature of our noodle products, A-Sha Foods does not accept returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect. Please contact our support team within 14 days of delivery for a full replacement or refund on eligible items.
Inspect Your Order
Upon arrival, please check your package for any signs of damage, missing items, or incorrect flavors that do not match your order confirmation.
Document Issues
If there is a problem, take clear photos of the shipping label and the specific damage or incorrect items to help us expedite your claim.
Contact Support
Email our customer service team at [email protected] with your order number and the photos you collected to initiate a resolution.
Receive Resolution
Once validated, we will process a replacement shipment at no extra cost to you or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing